Who can use Heartswill for NGOs?
Any Indian non-profit: registered trusts, societies and Section 8 companies. You do not need to be verified on Heartswill to use the software. Verification is only needed to receive partner pledges.
Is it really free?
Yes. The Free plan has no time limit and covers one organisation, three team members, up to 500 donors and unlimited receipts. Paid plans are optional and add bigger teams and advanced tools.
What can I use today?
Today you can set up your organisation and team, keep your donor list with encrypted PAN, record donations, issue numbered 80G receipts with a QR code anyone can verify, export Form 10BD, follow a compliance calendar built from your registrations keep certificates in a document vault with share links, and run projects with an offline field app whose deliveries a Heartswill editor checks and seals into the public ledger, in English or Hindi. CSR tools and volunteers come next. Pilot NGOs get each module first and shape how it works.
Does Heartswill hold our donations?
No. Online donations go to your own payment gateway account, and partner businesses pay your bank account directly. Heartswill never holds or routes your money and takes no cut of pledges.
Are the 80G receipts and 10BD export compliant?
They follow the Income-tax rules for 80G receipts and Form 10BD, and a practising chartered accountant reviews the formats before launch. Rules are kept as editable templates so they can follow changes in the law. You remain responsible for your own filings.
Where is our data stored and who can see it?
Your data is hosted in India, in Mumbai. Each organisation's data is walled off from every other. PAN numbers are encrypted and visible only to your Accounts role. Personal data never appears on public pages or in the ledger.
What is the public ledger?
A public, numbered record of payments and deliveries where each entry locks the one before it, stamped into the Bitcoin blockchain once a day. It holds only counts, amounts, dates and photo fingerprints, so anyone can check your work without seeing personal data.
Does it work in Hindi and on a phone?
Yes. The app works in English and Hindi, and it is designed for phones. The field app keeps working without a signal and syncs when you are back online.